Delivery & Payment
Kroppskraft Sverige AB delivers dietary supplements and recovery products for muscles after physical activity exclusively within Sweden. All orders are handled from our Swedish warehouse with the highest standards of traceability and security.
Delivery methods
Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| PostNord MyPack Collect | 1-3 business days | 49 kr |
| DHL ServicePoint | 2-4 business days | 59 kr |
How do we calculate transit time? We count business days from when the package leaves us, but rural areas may require 1-2 additional days.
- Spend at least 599 kr and shipping is free within Sweden. For smaller orders, shipping costs 49 kr.
- How quickly will your order arrive? Delivery typically takes 2-5 business days once dispatched.
- Place your order before 13:00 on a weekday and we hand your package over to the carrier the same day.
- You can return the item within 14 days of receipt, provided the jar is unopened and in its original packaging.
- Payment: bank transfer.
Order processing
If you place your order on a regular business day before 13:00, we will dispatch it the same day. If you order later, or on a weekend or holiday, the goods will be sent the next business day. An order confirmation with your personal order number will arrive in your inbox right away.
Each product is packaged in impact-resistant corrugated cardboard boxes with shock-absorbing fill material to protect jars and bottles against pressure and temperature variations. All packages are equipped with a tamper-evident seal to guarantee product purity during transport.
Tracking your parcel
Once your order has been packed and has left our warehouse, an automatic confirmation is sent via email and text with an active tracking number for direct tracking.
Lost or delayed parcel
Has your parcel tracking been completely still for 5 business days? If so, write to [email protected] and state your order number. Just like when a shipment gets stuck on its way to a work site, we contact the carrier directly for an investigation. You decide whether we should send a replacement parcel or issue a full refund, processed within 10 business days of your report.
Damaged on arrival
Inspect the shipment immediately upon collection. In case of visible transit damage, this must be reported directly to the collection point and documented with photographs, after which you should contact our customer service within 48 hours for a free replacement delivery.
Payment methods
With us, you can use Bank transfer. How do we protect your security? We never ask for your login details or card numbers by phone or email.
Delivery outside Sweden
We deliver to selected countries. The exact shipping fee and estimated delivery time for your address are shown clearly at checkout before you finalize your purchase. If customs duties or local import fees apply, these are paid by you as the recipient.
Questions about this policy
Have a question? Send a message to [email protected] or reach us at +46 293 488 313 during Monday-Thursday 08:15 - 16:30, Friday 08:15 - 14:30. We will respond within one business day.