Privacy Policy
Kroppskraft Sverige AB ("Kroppskraft") is responsible for the routine handling of personal data collected via kroppskraft.pro. In this information policy, we outline what details we store, why this is done, how long they are kept, which external parties are involved, and your legal rights.
Who is responsible
Kroppskraft Sverige AB, Klammerdammsgatan 6, 302 42 Halmstad, Sverige. Contact person regarding data protection and privacy: [email protected].
Legal framework
All processing of personal data is carried out in line with the General Data Protection Regulation (GDPR) and other applicable legislation in Sweden. Should any phrasing in this text conflict with prevailing laws, the official statutory text always takes precedence.
What we collect
What do we need to know to deliver your products to the right place? When an order is placed, we record your name, delivery address, email address, phone number, and cart contents. Our website neither requests nor stores payment card details. When you browse here, technical information (IP address, browser, pages visited) is logged via the cookies explained below.
- Identity and contact details such as name, delivery address, email address, and mobile number
- Order history and delivery specifications for bank transfer or cash on delivery
- Technical data including IP address, browser information, and session data
- Customer service correspondence and case history for support inquiries
Why we use it
- To process and dispatch placed orders, and to manage return requests.
- To answer your questions and keep you informed about your parcel's journey.
- To protect the website against security breaches and analyze how the pages are used day to day.
- To send product news and tips if you have chosen to accept this. You can unsubscribe at any time via the link at the bottom of each email.
Cookies and browser data
The website stores small text files in your browser, known as cookies. Strictly necessary cookies ensure that the shopping cart remembers your items and that the checkout functions properly, and they cannot be disabled. Analytics cookies show how the pages are used on an aggregate level without identifying individuals. Marketing cookies are stored only if you have given your consent in our notice box. You can withdraw this choice at any time using the same notice box or in your browser settings. A complete list is available in our cookie policy.
Recipients who may access the data
The shipping company requires the delivery address so the courier can locate the destination. The payment provider receives the details necessary to complete the transaction. Our hosting and web analytics providers process data on our behalf under binding agreements. We never sell your personal data to third parties.
We never sell or share personal data with commercial third parties, in compliance with applicable Swedish data protection legislation and GDPR.
How long data is retained
Records relating to your order are retained for as long as required by accounting legislation and are deleted thereafter. Information connected to a user account is kept until you close the account. Web analytics data is stored for 14 months.
Your rights
Under the EU General Data Protection Regulation (GDPR), you have the right to access your data, rectify inaccurate data, erasure, restriction of daily routine, and data portability. Complaints may be submitted to the Swedish Authority for Privacy Protection (IMY).
Security
Kroppskraft Sverige AB does not collect, process, or store payment card details or credit card numbers, as the store's payment methods consist exclusively of direct bank transfer and fee-free cash on delivery upon arrival.
Questions about this policy
Have a question? Send a message to [email protected] or reach us at +46 293 488 313 during Monday-Thursday 08:15 - 16:30, Friday 08:15 - 14:30. We will respond within one business day.