Frequently Asked Questions
Have questions? Here you will find clear answers about the ordering process, shipping times, terms, and returns.
Still have questions?
Our customer service will assist you within one business day.
Contact Customer Supporthow to choose supplements for tired muscles
Base your choice on how you exert your body during the day. For tense muscles in the evening, magnesium bisglycinate is a great first choice, while an electrolyte powder is better suited if you sweat a lot during your shift.
what does magnesium bisglycinate vila contain
The jar contains only pure magnesium bound to the amino acid glycine and a vegetable cellulose shell. We add no binders, preservatives, or artificial flavorings.
what time of day should the capsules be taken
The capsules are best taken in the evening with a meal and a glass of water. This allows the minerals to be absorbed gently and gives your body time to utilize the nutrients during nighttime rest.
how do you pay for your order
You can choose either cash on delivery, where you pay when collecting the package from your local pickup point, or advance payment via bank transfer. We do not handle card payments or split-payment invoices.
how is the package delivered to an apartment building without an elevator
The parcel is sent to your nearest local pickup point where you collect it with ID. You never have to wait around for a driver in the stairwell.
how do returns work for an opened jar
For hygiene reasons and in accordance with current food safety regulations, the 30-day return policy applies only to completely unopened jars with an intact safety seal. The customer covers return shipping costs in case of a return.